Shipping & Delivery
Shipping & Delivery
At Pinch Perfect, we're committed to delivering your order safely, quickly, and reliably. Every order is carefully processed and shipped using Aramex, one of South Africa's trusted courier partners.
Order Processing
Orders are processed within 1–2 business days after payment has been successfully confirmed.
Orders placed on weekends or public holidays will be processed on the next business day.
Once your order has been dispatched, you'll receive a confirmation email with your tracking information.
Shipping Fee
We charge a flat shipping fee of R90 on all orders delivered within South Africa.
This allows us to provide reliable, trackable delivery nationwide.
Delivery Time
After your order has been dispatched, delivery typically takes 2–5 business days, depending on your location.
While we always aim to deliver within this timeframe, occasional delays may occur during peak shopping periods, severe weather conditions, or unforeseen courier disruptions.
Order Tracking
Every order includes tracking.
Once your parcel has been shipped, we'll send you a tracking number so you can follow your delivery from dispatch to your doorstep.
Delivery Information
To help us deliver your order without delays, please ensure that:
- Your delivery address is complete and accurate.
- Your contact number is correct.
- Someone is available to receive the parcel at the delivery address.
Incorrect delivery information may result in delays or additional courier charges.
Delayed or Lost Orders
If your order has not arrived within the expected delivery timeframe, please contact us at pinchperfectstore@gmail.com.
Our team will work directly with the courier to investigate the shipment and keep you updated until the matter is resolved.
Questions?
If you have any questions about shipping or your order, please don't hesitate to contact us. We're always happy to help.