Privacy Policy

Last Updated: June 2026

At Pinch Perfect, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit pinchperfectstore.co.za, place an order, or contact us.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website or place an order, we may collect the following information:

• Full name
• Email address
• Phone number
• Billing and delivery address
• Order details and purchase history
• Payment information (payments are processed securely through our payment providers; we do not store your card details)
• IP address, browser type, device information, and website usage data collected through cookies and similar technologies

2. How We Use Your Information

We use your personal information to:

• Process and fulfil your orders.
• Arrange shipping and provide tracking updates.
• Respond to enquiries and customer support requests.
• Improve our website, products, and customer experience.
• Prevent fraudulent or unauthorised transactions.
• Comply with legal and regulatory obligations.
• Send promotional emails or marketing communications where you have chosen to receive them.

3. Sharing Your Information

We respect your privacy and do not sell, rent, or trade your personal information.

We may share your information only with trusted third parties where necessary to operate our business, including:

• Payment service providers
• Courier and delivery partners
• Website hosting and technology providers
• Analytics and marketing service providers

These providers receive only the information necessary to perform their services and are expected to protect your information appropriately.

4. Cookies

Our website uses cookies and similar technologies to improve your browsing experience, remember your preferences, analyse website traffic, and help us improve our services.

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain features of our website.

5. Data Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, alteration, or disclosure.

Although no online system can guarantee absolute security, we use secure technologies and trusted service providers to help safeguard your information.

6. Your Rights

Subject to applicable South African law, including the Protection of Personal Information Act (POPIA), you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information where legally permitted.
• Withdraw your consent to marketing communications at any time.

To exercise any of these rights, please contact us using the details below.

7. Third-Party Services

Our website may contain links to third-party websites or use third-party services such as payment gateways and courier providers.

We are not responsible for the privacy practices of these external websites or services, and we encourage you to review their privacy policies.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business or legal requirements.

Any updates will be published on this page together with the revised "Last Updated" date.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Email: pinchperfectstore@gmail.com